Workforce

Forrester Report: Dell Technologies Services Accelerates Deployment, Time-to-Value with Microsoft 365 and Microsoft Teams

By Matthew Roberts May 26, 2021
Forrester Consulting recently interviewed a decision-maker at a large North American grocery retailer about the company’s experience working with Dell Technologies Services to deploy Microsoft 365 and Microsoft Teams. The interview was part of a Total Economic Impact™ (TEI) studyi Forrester conducted in March of 2021 to better understand how customers benefit from leveraging Dell... READ MORE
Dell IT

3 Ways You Can Drive Digital Innovation and Improve Your Customers Experience

By Giovana (Gio) Mueller December 8, 2020
About a year ago, I was presented with an irresistible opportunity. Similar to a scene pulled out of an action-packed blockbuster movie (minus the high-speed car and helicopter chases), it went something like this: Your mission, which we hope you accept, is to transform tech support quickly, improve the customer experience and modernize the agent experience. You have 365 days to digitally transform Dell’s organization... READ MORE