artificial intelligence Archives

A Symbiotic Necessity: IT Powered by Human and Machine Intelligence

By Michael Shepherd October 28, 2020

It’s still a common fear that Artificial Intelligence (AI) and automation could replace people and jobs. The word artificial begs us to draw comparisons like artificial sweeteners, or artificial grass which are direct replacements for the real thing. But... READ MORE

Workforce

How Human-Machine Partnerships Are Transforming the Workplace: Part 1 (AI and Automation)

By Tim Wright April 20, 2020

Artificial Intelligence (AI) is now deployed in business of all sizes, and in consumer and residential applications. We project that in the short-term AI applications will experience: Increased spending on design, development and deployment Increased revenue from innovations and... READ MORE

Service Excellence

See it to Solve it: How Telemetry Helps IT Pros Diagnose PC Problems

By Victor Lopez April 15, 2020

“When you have eliminated the impossible, whatever remains, however improbably, must be the truth.” – Sherlock Holmes The word “detective” means uncovering the truth. The job of a detective is to sift through what’s possible and what’s improbable. IT... READ MORE

Service Excellence

When Proactive Situation Management Saves the Day

By Mary Cay Kosten December 10, 2019

No one can predict the future—or can they? Dell Technologies is protecting our customers by leveraging predictive analysis, forecast modeling, real-time analysis and active war rooms to monitor, prepare for and mitigate impact from natural disasters and other events.... READ MORE

AI/IoT/Analytics

Accelerating the Analytics Value Cycle to Drive Tangible Business Outcomes

By Rob Small December 3, 2019

Artificial intelligence (AI) is the hottest area of technology innovation right now, driving activity across industries in a way that hasn’t been seen since the dot.com era of the ‘90s. Seeing the likes of General Motors and McDonald’s spending... READ MORE