Business Continuity Archives – InFocus Blog

4 Best Practices for Maintaining Business Continuity in Uncertain Times – Part 2

By Linda Connor August 12, 2020

Editor’s Note: This is second and final installment in this series and focuses on lessons learned by the Dell Technologies Support Services organization as it transitioned to remote work. As I explained in my first blog in this series,... READ MORE

Business Resiliency

2 Strategic Imperatives To Meet Modern IT Resiliency Needs

By Arun Krishnamoorthy August 5, 2020

How would you answer the following questions: What is the risk to your business if your IT environment can’t quickly recover from an outage? During your last major disruption, did you even consider using your Disaster Recovery solution? If... READ MORE

Business Resiliency

4 Best Practices for Maintaining Business Continuity in Uncertain Times – Part 1

By Linda Connor July 13, 2020

Editors Note: This is part one of a two-part series that focuses on best practices we learned when mobilizing office-based Technical Support teams across the globe to work from home. Technical Support teams are the unsung heroes who keep... READ MORE

Service Excellence

When It Rains It Pours: Preparing People and Business to Navigate Catastrophic Weather Events

By Doug Driskill April 19, 2018

How Dell EMC Global Command Centers prepare for disruption and delivers when disaster strikes. Sometimes, dealing with the distractions of day-to-day operations and issues, it is hard to think about the need for long-term planning for business continuity in... READ MORE

Multi-Cloud

Resiliency and The Case For Hybrid Cloud

By David Edborg February 16, 2016

It seems that virtually every organization that I talk to these days is moving something to the cloud; whether it’s lightweight marketing applications, customer-facing transaction systems, or full-blown application systems. The reality is that IT struggles to complete with... READ MORE