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Business Resiliency

4 Best Practices for Maintaining Business Continuity in Uncertain Times – Part 2

Linda Connor By Linda Connor August 12, 2020
Editor’s Note: This is second and final installment in this series and focuses on lessons learned by the Dell Technologies Support Services organization as it transitioned to remote work. As I explained in my first blog in this series,... READ MORE
Business Resiliency

2 Strategic Imperatives To Meet Modern IT Resiliency Needs

Arun Krishnamoorthy By Arun Krishnamoorthy August 5, 2020
How would you answer the following questions: What is the risk to your business if your IT environment can’t quickly recover from an outage? During your last major disruption, did you even consider using your Disaster Recovery solution? If... READ MORE
Business Resiliency

4 Best Practices for Maintaining Business Continuity in Uncertain Times – Part 1

Linda Connor By Linda Connor July 13, 2020
Editors Note: This is part one of a two-part series that focuses on best practices we learned when mobilizing office-based Technical Support teams across the globe to work from home. Technical Support teams are the unsung heroes who keep... READ MORE
Service Excellence

When It Rains It Pours: Preparing People and Business to Navigate Catastrophic Weather Events

Doug Driskill By Doug Driskill April 19, 2018
How Dell EMC Global Command Centers prepare for disruption and delivers when disaster strikes. Sometimes, dealing with the distractions of day-to-day operations and issues, it is hard to think about the need for long-term planning for business continuity in... READ MORE
Multi-Cloud

Resiliency and The Case For Hybrid Cloud

David Edborg By David Edborg February 16, 2016
It seems that virtually every organization that I talk to these days is moving something to the cloud; whether it’s lightweight marketing applications, customer-facing transaction systems, or full-blown application systems. The reality is that IT struggles to complete with... READ MORE

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