Hybrid Cloud Managed for You

By Peter Lacoste Senior Vice President, Infrastructure Managed Services November 13, 2014

EMC has recently unveiled a hybrid cloud that can be up and running in 30 days or less using a simple, engineered solution called the EMC Hybrid Cloud 2.5. Developed using the lessons of many thousands cloud projects, we’ve refined this solution to ensure we are enabling our customers to speed their transformation to a third platform of IT.

Still in my conversations with IT leaders some have expressed trepidation about moving to a cloud because of the perception that it is a lengthy, costly and risky endeavor. This is evidenced in a recent survey data point captured in an EMC infographic where more than 50% of business stakeholders are turning to outsourced providers for their clouds. To net this out, some organizations are not confident they can make the leap to cloud without help. They want to embrace IT as a service so they can become more agile and responsive to the business but they still have concerns. Do they have the correct approach, people and processes to manage IT in their hybrid cloud?

EMC Global Services provides an Operational Management service that helps customers ensure they stand up the EHC with the optimal operating model for their infrastructure.  We can provide this service onsite for the first 30 days and we can provide longer term operational management services if required. Our customer gets the full value of the EMC Hybrid Cloud with the piece of mind that comes from expert EMC management of their environment.

This provides a great opportunity for the customer to get up and running but some customers may want more. We are building a full range of management services as well as Managed Services that provide complete turnkey management of EMC Hybrid Could deployments.  Why do customers look to us for help? We apply enterprise grade standards and practices to manage their workloads in an optimum mix of on and off premise.  This significantly reduces risk and provides the customer with choice and agility.

As I wrote about in my blog early this summer these operations capabilities built upon our pre-engineered EHC solution provides our customers with the ability to obtain the cost savings and agility improvements of hybrid cloud with minimal risk.

About Peter Lacoste

Senior Vice President, Infrastructure Managed Services

Peter Lacoste leads the Managed Services business at EMC. He is responsible for setting the strategy, driving execution and creating best practices for the EMC Managed Services team. Through his leadership he enables EMC customers to realize business value by providing them with choice of consumption models and by delivering cutting edge and innovative IT solutions. His organization is laser focused on providing customers with an exceptional total customer experience. The result is a business that is growing at a rate better than the market, with a global presence and customers in all major industry sectors.

Since joining EMC in 1997, Peter has held multiple senior leadership roles in EMC Global Services, including leading the Asia Pacific/Japan (APJ) organization where he had responsibility for EMC’s Professional and Support services teams. In this role, he was also responsible for various strategic initiatives including the development of Six Sigma and client care in APJ.

Prior to EMC, Peter began his professional career through various roles at IT Services companies including tenure at Hitachi Data Systems.

Peter is based at EMC headquarters in Hopkinton, MA. He holds a Master's degree in Technology Management from the University of Queensland, Australia. Peter is also a foundation member of the TSIA Managed Services Board.

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