Service Excellence

4 Helpful Tips for IT Admins Supporting Employees Working From Home [Infographic]

By Laura Trammell Services Product Manager, Dell Technologies Services May 28, 2020

If you’re an IT admin, you could probably use an extra set of hands or a roadmap right about now. Most of your employees are working from home and you’re facing new challenges every day. You don’t have to go it alone. Dell ProSupport Plus for PCs service experts offer 4 tips for maximizing your IT staff’s time:

  • Go with a Pro – 62% of companies are moving to additional support services
  • Plot your course – choose support that keeps you one step ahead of developing IT issues
  • Pack the essentials – get all the support you need in one complete package
  • Choose the easy path – gain insight, protect and optimize your systems and remotely manage IT issues

Whatever it is that you need, our ProSupport Plus engineers are standing by to help you provide a smooth IT experience for your end-users, even when they’re working from home.

Check out our infographic below, to help guide you along.

About Laura Trammell

Services Product Manager, Dell Technologies Services

Laura is the Services Product Manager focused on modernizing the ProSupport Suite for PCs offer. In her 18 years at Dell, she’s held a variety of Services and IT roles, the majority of which focused on support for Dell customers. Laura is passionate about technology that makes life easier and excited about including new technology capabilities into the ProSupport Suite for PCs. She holds BA and BS degrees from University of Texas and an MBA from Texas State University.

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