3 Key Elements to Database as a Service (DBaaS): People, Process & Technology

Haroon Qureshi By Haroon Qureshi March 15, 2017

Implementing Database as a Service (DBaaS) is an exciting and challenging task, one that can bring an organization an unprecedented level of functional and business benefits.  It also brings with it new IT skill sets and processes, new service and deployment models, and new technologies.  As with any technology transformation, organizations are forced to think differently about their people, processes and technology when embarking on this journey. One of the first questions to consider is: how does DBaaS fit into my current environment and organization?


The people part is all about understanding your organization’s many users. They have diverse needs and you need to support them. Are you ready? Again, DBaaS brings new IT skills and technologies; is your IT team staffed and organized to deliver? Even more important, does your IT staff work in silos? If so, break down those walls. Working together, your IT staff members will stand a much better chance of providing a quick and agile response when issues arise.

In addition to the technical staff, your business users and stakeholders need to be taken into consideration.  This is to ensure the broad adoption of the DBaaS services.  Your business users can range from “C” level executives to marketing and finance teams, in addition to the IT teams.


Once the people part has been identified, the process part – the “what” part – becomes easier.  It’s all about designing the service to address the different needs of your users.  This also includes reviewing your existing governance processes and SLA agreements that may be in place and seeing how they may be impacted.  A question to ask yourself is if you are ready to enable your business users with the ability to automatically fulfill their IT requests, all while ensuring that performance, security, monitoring and compliance are being met.  Another item to consider is how DBaaS integrates with your existing IT systems.


The technology solution brings together the people and processes. Technology and automation applied to an efficient operation will magnify the efficiency; likewise, when applied to an inefficient operation, it will only magnify the inefficiency. By focusing on people and process first, the technology part becomes easier.  Aligning your processes with the technology will ensure all aspects of your business are addressed and available to all of your stakeholders.

Start Small

It’s not necessary to migrate all of your databases at once. Start small with noncritical applications unrelated to the business. This way, it is easier to validate your processes and how DBaaS fits into your organization. In addition to People and Processes discussed above, this is also a good opportunity to review which of your applications to migrate and develop a roadmap for migrating them.

At Dell EMC Services, we’re working with a growing number of clients who are pursuing DBaaS to achieve their cost and agility objectives. Learn more about Dell EMC’s DBaaS transformation services and Oracle Database as a Service on Enterprise Hybrid Cloud.

So, start defining a clear Cloud and Database as a Service strategy – one that takes into consideration the constraints of all aspects of your organization and watch your Cloud and Database as a Service deployment deliver unmatched value for your business!


Haroon Qureshi

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