Service Excellence Archives – InFocus Blog

4 Helpful Tips for IT Admins Supporting Employees Working From Home [Infographic]

By Laura Trammell May 28, 2020

If you’re an IT admin, you could probably use an extra set of hands or a roadmap right about now. Most of your employees are working from home and you’re facing new challenges every day. You don’t have to... READ MORE

Service Excellence

Pre-Configured Servers Reduce Time Onsite and Speed Deployment

By Steven Seserman April 30, 2020

Let’s face it, at the edge, the core or the cloud, servers are the heartbeat of an enterprise. Today, organizations are re-evaluating their IT resources and adjusting their computing infrastructure. This means getting more compute power by installing more... READ MORE

Service Excellence

See it to Solve it: How Telemetry Helps IT Pros Diagnose PC Problems

By Victor Lopez April 15, 2020

“When you have eliminated the impossible, whatever remains, however improbably, must be the truth.” – Sherlock Holmes The word “detective” means uncovering the truth. The job of a detective is to sift through what’s possible and what’s improbable. IT... READ MORE

Service Excellence

8 Best Practices to Migrate from Windows Server 2008 [End of Support (EOS)]

By Mustafa Hamid February 4, 2020

On January 14th 2020, support for Windows Server 2008 and 2008 R2 came to an end, which means regular patches and security updates are no longer available from Microsoft. There are many risks and options open to organizations relying... READ MORE

Service Excellence

2B Pounds of Electronics Recovered—And We’re Just Getting Started!

By Bob Feiner January 22, 2020

While more people are buying more electronics, what happens to obsolete technology products when they are replaced or retired? Unfortunately, electronic waste, aka e-waste, is one of the fastest growing parts of the world’s domestic waste stream; a staggering... READ MORE