Vice President, Team Member Experience, Dell Digital
Pat Quigley is a 20+ year IT veteran – a geek who thrives on change – passionate about creating a dynamic and collaborative workplace where team members can work seamlessly from anywhere, anytime, on any device. Pat is vice president of the 900+ person Dell Digital Team Member Experience (TMX) organization that is driving workforce transformation across Dell Technologies. He is also a recreational cyclist and avid oarsman who thrives on the work-life balance made possible by these modern solutions.
As we approach seven months in this new reality, if you’re waiting to get through this period of having your employees work from home so you can return to the in-office model you had before, you may be missing... READ MORE
Shifting 150,000 employees to working productively from home in a matter of weeks in early March was an incredible feat for our IT organization. Even more amazing, however, are the insights we gained from that success that will now... READ MORE
If you want your IT organization to go from backroom gatekeeper to valued partner of your modern workers, you need to redefine your image and user relationship—not just your technology. You need to make marketing an essential element of... READ MORE
In Part 1 of this blog, I told you about the importance of listening to users and not just assuming their needs can be met by deploying the latest technology. However, listening and acting on demands are only the... READ MORE
Making sure employees are happy with IT services isn’t always just about rolling out the latest technology. Rather it is about continuously listening to what users need and calibrating your actions based on their evolving priorities. It’s a realization... READ MORE