Mark Browne

Mark has more than 15 years of experience in the IT industry, in technical and customer support. Mark serves as the Community Manager for the EMC Community Network (ECN) Support Community Forums.
These forums are a big deal: ECN has over a quarter of a million members, including customers, partners, and EMC employees.

Mark can be found posting regularly on these forums and is the curator of the Ask the Expert Forum. He also supports operations and advises on best practices and tools for the Support Community, where his passion for customer support and open, peer-to-peer communication helps this community remain one of the largest on ECN.

Based out of Cork, Ireland, Mark is a SCUBA diving enthusiast and is a crew member of his local Life Boat station.