Laura is the Services Product Manager focused on modernizing the ProSupport Suite for PCs offer. In her 18 years at Dell, she’s held a variety of Services and IT roles, the majority of which focused on support for Dell customers. Laura is passionate about technology that makes life easier and excited about including new technology capabilities into the ProSupport Suite for PCs. She holds BA and BS degrees from University of Texas and an MBA from Texas State University.
Telemetry is one of few words both anchored in ancient times and closely linked to the future of modern technology. Taken from Greek words meaning “far away measure,” telemetry is something you as IT admins deal with every day,... READ MORE
If you’re an IT admin, you could probably use an extra set of hands or a roadmap right about now. Most of your employees are working from home and you’re facing new challenges every day. You don’t have to... READ MORE