Doug Schmitt

President, Dell Technologies Services

Doug Schmitt is President, Dell Technologies Services, where he has full P&L responsibility for Support, Deployment and Managed Services business including strategy, sales, product design, field delivery, technical support and operations. He is accountable for all IT lifecycle services supporting Client Solutions and Infrastructure Solutions including basic warranty, advanced support, configuration services, managed deployment and managed services. Doug leads an organization of over 55,000 direct and partner team members in 165 countries.

Doug joined Dell Technologies in 1997 and has served in a number of leadership roles including finance and operations. Additionally Doug serves on the Board of Dell Technologies PAC. Previous to joining Dell, he was employed with Sequent Computer Systems where he held various senior-level finance positions. Prior to Sequent, he was employed in the banking sector.

Service Excellence

Every Day is #CX Day

By Doug Schmitt October 1, 2018
In services, as in every industry, delivering the best possible customer experience is what drives digital transformation. How do you celebrate CX Day? As you may already know, CX stands for customer experience – and CX Day is a... READ MORE