Vice President, Dell Technologies Support & Deployment Services
Doug Driskill joined Dell in 2000 and has most recently served as Vice President of Dell Americas Commercial Support Services business. Doug leads an organization of over 5,000 direct and partner team members delivering remote support services in over 40 countries.
Doug's responsibilities include managing enterprise and client support service delivery operations for commercial enterprises ranging from small businesses to the Global 500. Remote support operations include L1-L4 technical support and cover a broad range of products, technologies and solutions including networking, server, storage, software, and edge client products in converged, virtualized, and open standards environments.
Doug has over 25 years of experience leading operations and service delivery organizations at both the regional and global level. His key experiences include building high performance teams, globalizing businesses, developing org/talent, leading business integrations, and transforming businesses.
The Global Command Centers are the epicenter of our responsiveness as a service organization. We ensure that customers get support as quickly as they can – whatever the situation, wherever they are – we strive to deliver on our... READ MORE
How Dell EMC Global Command Centers prepare for disruption and delivers when disaster strikes. Sometimes, dealing with the distractions of day-to-day operations and issues, it is hard to think about the need for long-term planning for business continuity in... READ MORE