Dave Blakelock


Is Loyalty Dead?

By Dave Blakelock March 27, 2012
In his book The New Experts, the author—Robert Bloom, Principal at Bloom Consulting Group—states that loyalty is dead but that there are 4 decisive moments that you need to focus on and plan for in order to grow your... READ MORE

Honey, I’m Home

By Dave Blakelock March 14, 2012
When it comes to knowing your customer, one big advantage that the Web has over Brick and Mortar retail is that typically when someone is in their web store, a retailer immediately knows who the buyer is, what he... READ MORE