IT & Technology Trends – InFocus Blog | Dell Technologies Services

Featured Stories

2 Strategic Imperatives To Meet Modern IT Resiliency Needs

By Arun Krishnamoorthy August 5, 2020

How would you answer the following questions: What is the risk to your business if your IT environment can’t quickly recover from an outage? During your last major disruption, did you even consider using your Disaster Recovery solution? If... READ MORE

Learning

What is Best for Your Career and Your Company: IT Training vs. Professional Certification, Part 2

By Tim Wright July 28, 2020

Part 1 of this three-part series explored the knowledge and performance benefits that professional IT certification provides. In Part 2, we will look more closely at how that certification offers advantages to the company. An organization that recognizes the... READ MORE

Dell IT

Future of Customer Experience: 100% Confidence, 0% Friction

By Garry Wiseman July 27, 2020

It’s official – digital nativity is here to stay! Newly strengthened online habits won’t disappear anytime soon, and digital touchpoints will continue to grow as the world gets more connected and newer methods of engagement proliferate. As we think... READ MORE

Dell IT

Taming the New Data Landscape: A Data Strategy for the Future

By Hemal Shah July 22, 2020

Today, many organizations face an ever-expanding amount of data hosted in many locations across their businesses, groups and operations. Dell Technologies faces the same challenge. While there is no question that such data is tremendously valuable to companies, it... READ MORE

Dell IT

4 Keys To Delivering Self-Service IT – Giving Users Control Of Their Infrastructure (Dell IT Cloud Journey Series)

By Kevin Herrin July 20, 2020

If you want to leverage self-service IT infrastructure to put your IT consumers in the driver’s seat, you have to make sure you have a clear windshield. It is a realization that Dell Digital, our IT organization, is grappling... READ MORE

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How App Retirement and Data Archiving Helped Baptist Health Meet Compliance Requirements, Mitigate Risk, and Save Millions

By Scott Malson July 15, 2020

The Challenge: What To Do With Legacy Data Chris is the customer Program Manager and Chris is a hero within his organization. I am the Dell Technologies Program Manager. I work side by side with Chris. Our Program? Archiving... READ MORE

Learning

What Is Best For You: IT Training vs. Professional Certification, Part 1

By Tim Wright July 14, 2020

Are you considering the best method to advance your IT career? You may struggle with the choice of a professional certification program or individual training courses. This is the first article in a series comparing the benefits of training... READ MORE

Business Resiliency

4 Best Practices for Maintaining Business Continuity in Uncertain Times – Part 1

By Linda Connor July 13, 2020

Editors Note: This is part one of a two-part series that focuses on best practices we learned when mobilizing office-based Technical Support teams across the globe to work from home. Technical Support teams are the unsung heroes who keep... READ MORE

Workforce

How to Address Key Work From Anywhere IT Challenges [Podcast]

By Shawn Jagodzinski June 17, 2020

I expect you’ve heard the claim that 80% of IT time is spent on routine maintenance and support. Many of you live that experience every single day. And it’s probably safe to presume that this part of your job... READ MORE

Workforce

Football Association of Ireland’s Experience with Dell Technologies Services for Office 365 and VxRail

By Dee Chury June 15, 2020

I had the distinct pleasure of ‘interviewing’ Piotr Gora, from the Football Association of Ireland. This story touches on many aspects of our successful project, working with them to increase employee collaboration through Microsoft Office 365, increase process automation... READ MORE

Applications/DevOps

When Agile Met Data Center Migration

By Bethan Williams June 9, 2020

When you hear the words “datacentre migration” you’d be forgiven if you thought agile was not the best project management fit. A methodology developed initially for software development does seem to be in a completely different universe to a... READ MORE